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How to Use Library Services: Online Renewal of Library Loans: Home

Introduction

This guide will show you how to renew your loans online using My Account.

Downloadable Guide

Online Renewal in MyAccount

1. Access the library homepage at http://library.sunway.edu.my

2. In MyAccount, type in Library User ID and PIN.

User ID: For students, the User ID is the student ID on the student card. For staff, the User ID is the serial card number on the verso of the staff card.

PIN: By default is 1234. This can be changed later from "My Account."

3. Click on Renew.

4. Check the box for the items you wish to renew or check Renew All.

5. Then, click on Renew Selected Items.

6. Verify that renewal is successful. Click on OK.

Tips for Successful Renewal

1. Ensure you get a Renewal Response which shows you the new due dates.

    Loans cannot be renewed if:

a) Loan are overdue.

b) Items are on hold or reserved by another user.

c) Items have been renewed 5 times already.

d) Your membership is about to expire or has expired.

2. Please renew your items at least one day before the due date.

3. For students; items from the Reserve Collection cannot be renewed online. Please renew at the Service Counter.

4. If you are not sure how to renew, get assistance from the Help Desk or Service Counter.

Help

If you have problems with online renewal or require more information,  contact  the following library staff:

1. Help Desk Tel: 74918622 ext. 7050/7051

2. Circulation Division Tel: 74918622 ext. 7075

3. Service Counter Tel: 74918622 ext. 7073

4. E-mail:library@sunway.edu.my

Web Library Guide No. 11

Document no. WL/011

Issue 1

12 August 2016

Questions and Feedback: email to library@sunway.sunway.edu.my or Call 03-74918622 ext. 7050.
Copyright © Sunway Campus Library 2016. A member of the Sunway Education Group